How to Cancel Your Click2Load Account

We're truly sorry to see you considering leaving Click2Load. We are committed to providing the best logistics solutions and customer experiences, and it is unfortunate that our service no longer meets your needs.

If there is anything specific that has led to your decision, or if there’s anything we can do to address your concerns, please let us know. However, if you have made up your mind to cancel your account, the process is straightforward.

Steps to Cancel Your Account

1. Contact Support

To initiate the cancellation of your account, please reach out directly to our support team by emailing [email protected]. This is necessary because we need to ensure that all your data is securely handled and that all processes related to your account closure are completed accurately.

2. Provide Account Details

In your email, please include any relevant account details that can help us identify your account quickly. This includes your account number (if applicable) , the registered email address, and your full name. Ensuring that this information is correct will expedite the cancellation process.

3. Specify Reason for Cancellation (Optional)

While this is optional, we would appreciate it if you could provide a reason for your account cancellation. Your feedback is invaluable and helps us improve our service for our remaining and future customers.

4. Confirmation by Support

Once we receive your cancellation request, our support team will contact you to confirm that we have started the process. We may ask for additional information if required to verify your identity and secure your account data.

5. Final Steps

After your account has been confirmed for cancellation, we will proceed with the necessary steps to securely deactivate your account. We will ensure all your personal data is securely erased in accordance with privacy laws and regulations.

Reactivation

If you decide to return to Click2Load in the future, we would be more than happy to welcome you back. Depending on the status of your account and data, reactivation might be possible, and we will guide you through the steps if you choose to resume our services.

Need Further Assistance?

If you have any questions or need further assistance during the cancellation process, please do not hesitate to contact our support team at [email protected]. We are here to help, and we aim to make your transition as smooth as possible.

We're sorry to see you go and thank you for having been a part of the Click2Load community. We hope to serve you again in the future.